Privacy Policy

Last Updated: November 1, 2025

1. Introduction

Welcome to Speak Egnlish ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Register for an account: Name, email address, username, password
  • Use the Service: Profile information, learning preferences, language level
  • Communicate with us: Email, support messages, feedback
  • Subscribe to paid services: Payment information (processed by third-party payment processors)

2.2 Information Automatically Collected

When you use the Service, we automatically collect certain information, including:

  • Usage Data: Features used, time spent, interactions, learning progress
  • Device Information: Device type, operating system, device ID, IP address
  • Location Data: Approximate location based on IP address (if permitted)
  • Cookies and Similar Technologies: To enhance user experience and analyze usage patterns

2.3 Audio and Voice Data

When you use our speech recognition and AI conversation features, we collect and process your voice recordings to:

  • Provide pronunciation feedback and assessment
  • Enable AI conversation practice
  • Improve our speech recognition technology

Important: Voice data is encrypted during transmission and storage. You can delete your voice recordings at any time through your account settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and maintain the Service: Account management, personalized learning experience
  • Improve our Service: Analyze usage patterns, develop new features
  • Communication: Send updates, respond to inquiries, provide customer support
  • Personalization: Customize content and recommendations based on your preferences
  • Safety and Security: Detect and prevent fraud, abuse, and security incidents
  • Legal Compliance: Comply with applicable laws and regulations
  • Analytics: Monitor and analyze usage and trends to improve user experience

4. How We Share Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting and storage providers
  • Payment processors
  • Analytics providers
  • Customer support tools

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 With Your Consent

We may share your information for any other purpose with your consent.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure data centers and infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it. You can request deletion of your account and associated data at any time.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a structured format
  • Objection: Object to processing of your personal information
  • Withdraw Consent: Withdraw consent for processing where consent was given

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13 and 18 years old, we require parental or guardian consent before using the Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally, including:

  • Standard contractual clauses
  • Data processing agreements
  • Compliance with applicable data protection regulations

10. Third-Party Links and Services

The Service may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you use our Service
  • Improve your user experience
  • Analyze usage patterns and trends

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

12. Do Not Track Signals

Some web browsers have a "Do Not Track" feature. Currently, we do not respond to "Do Not Track" signals. We will continue to monitor developments in this area.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion of personal information
  • Right to non-discrimination for exercising your rights

To exercise these rights, contact us at [email protected].

14. GDPR Compliance (European Users)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

Our legal basis for processing your information includes:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate interests

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you via email or in-app notification for material changes
  • Obtain your consent if required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within 30 days.

Your privacy matters to us. We are committed to protecting your personal information and being transparent about our data practices.